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Refund Policy

TheSoft · Last updated 2026 · support@lightburn.thesoft.store

We want you to buy with confidence. TheSoft offers a 14-day money-back guarantee on every LightBurn license purchased here.

When you're eligible for a refund

  • Your license key does not activate and we are unable to resolve it.
  • You contact us within 14 days of purchase.
  • The license has not been transferred or resold.

How to request a refund

Email support@lightburn.thesoft.store with your order number. We typically respond within 24 hours and process approved refunds to your original payment method.

Genuine product

Every key sold is a genuine, authorized license. We do not sell cracked, shared, or gray-market software.

Template — review with a qualified advisor before launch. LightBurn™ is a trademark of LightBurn Software, LLC. TheSoft is an independent authorized reseller, not affiliated with LightBurn Software, LLC.